RETURNS

If for any reason you are unhappy with your purchase of Bondi Chai Latte we will replace it or refund the purchase price.

Please ensure that you contact us within 30 days of receipt of our product by calling 1300 764 299 or email sales@bondichai.com.au and we will make arrangements for your preferred option of replacement or a full refund.

We will ask you to return your purchase to PO Box 362, Salamander Bay, NSW, 2317, together with a receipt or proof of purchase. We will process any refunds in your original payment method as quickly as possible

Late or missing refunds

If you haven’t received a requested refund within a satisfactory time please email us (sales@bondichai.com.au) and we will endeavour to trace and rectify any problem.

Shipping

You will need to pay the shipping costs for returning your purchase.

Please note, the time taken for any replacement product to reach you will vary depending on where you live.

If you are shipping an item over $75.00 in value, we recommend that you consider using a trackable shipping service and/or buying shipping insurance. We can’t guarantee that we will receive your returned item.